Billing
Include your account email, Paddle subscription status, checkout receipt, and whether you need cancellation, refund review, portal access, or entitlement repair.
Support
Help for Managed Plan users.
For billing, account access, downloads, entitlement repair, or diagnostic support, contact the Hey Stentor team with the account email and a short description of the issue.
[email protected]Downloads
Include platform, release channel, app version, and the download or updater message shown in the app.
Diagnostics
Share logs only when requested. Redact provider keys, auth tokens, webhook secrets, and payment identifiers.